Connect with your next customer via Social Media.
Get help from our Social Media experts.
Social Media is a platform for people to communicate, share content and generally engage with one another. More and more people are using social media each and every day; from platforms like Facebook and Twitter to video sharing communities like YouTube to content created on blogs. Social Media platforms also provide a medium for people to communicate directly with numerous other users, regardless of location and time zones. Businesses in the know can take advantage of these social media platforms in order to reach, engage with and ultimately get more sales from new and existing customers.
The art of communication has evolved dramatically in recent years and the use of communication for a business has changed in equal measure. In the past, communication used to exist in the form of one-to-one and then through the one-to-many model through means of traditional marketing techniques. However in today’s world the model of communication is widely considered to be many-to-many via the introduction of social media. This model that social media has introduced allows any number of people to directly engage with another group of individuals. Businesses are now using social media marketing tools and services to effectively communicate with their existing clients, as well as a potential pool of new clients.
As of the start of 2015, there were nearly 2.1 billion active social media profiles, in comparison to the global population of over 7.2 billion people. It is more than likely that people who your business is trying to reach out to are present on at least one social media platform.
A business may use social media in different ways, some may use it as way for customers to keep up with business news and updates, whilst others may use it as a complete customer service portal.
There are three main benefits from a business having a social media presence:
Odyssey New Media offer the following social media services for businesses:
Odyssey New Media understand that social media management and marketing on social media can be a big investment of time, time that you as a business owner would want to spend in other areas. That is why we are offering your business a free social media consultancy and audit; to receive your free review click to find out how you can contact us or fill out the online form below.
Odyssey New Media are a specialist digital marketing agency based in Birmingham, UK with a wealth of social media experience as well as other digital marketing services.
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